Privacy Policy

1. Introduction

Scrape Radar ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web scraping and AI-powered data extraction service (the "Service").

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our Service, you consent to the data practices described in this policy.

2. Data Controller

Scrape Radar acts as the data controller for the personal information we collect directly from you. For any data protection inquiries, please contact us at privacy@scraperadar.com.

3. Information We Collect

3.1 Information You Provide

• Account information: email address
• Payment information: processed securely through our payment provider (Paddle)
• Prompts and queries you submit to the Service
• Communications with our support team

3.2 Information Collected Automatically

• Log data: IP address, browser type, pages visited, time and date of visits
• Usage data: features used, actions taken, credit consumption
• Device information: device type, operating system
• Cookies and similar tracking technologies

4. Legal Basis for Processing (GDPR)

We process your personal data on the following legal bases:

• Contract: To provide and maintain our Service as per our agreement with you
• Legitimate Interest: To improve our Service, prevent fraud, and ensure security
• Consent: For marketing communications (which you can withdraw at any time)
• Legal Obligation: To comply with applicable laws and regulations

5. How We Use Your Information

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

6. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties that perform services on our behalf (payment processing, hosting, analytics)
• AI Providers: Google (Gemini API) for processing your scraping requests
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

7. International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission, or reliance on the recipient's certification under an approved framework.

8. Data Retention

We retain your personal data for as long as necessary to:

• Provide the Service and maintain your account
• Comply with legal obligations (e.g., tax and accounting requirements)
• Resolve disputes and enforce our agreements

Scraping results are retained for 90 days unless you delete them earlier. Account data is deleted within 30 days of account closure, except where retention is required by law.

9. Your Rights (GDPR)

Under the GDPR, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request restriction of processing
• Portability: Receive your data in a portable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@scraperadar.com. We will respond within 30 days.

10. Cookies and Tracking

We use essential cookies for authentication and security. We may also use analytics cookies to understand how you use our Service.

You can control cookies through your browser settings. Disabling essential cookies may affect Service functionality.

11. Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

12. Children's Privacy

Our Service is not intended for individuals under 16 years of age. We do not knowingly collect personal data from children. If we learn we have collected data from a child, we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

14. Contact Us

For privacy-related inquiries or to exercise your rights: